Contact Us: support@aubstar.com

Shipping Policy

This policy is applicable for orders inside the (USA).. By ordering from this store you accept the policies contained herein.

A. SHIPPING COSTS

Shipping Name: Standard Shipping

Shipping Cost: $6.00 (USD)

B. TRANSIT, HANDLING & ORDER CUT OFF TIME

Order handling time is 2 - 5 business day (Monday to Friday).

domestic shipments are in transit for 5 – 8 days (Monday to Friday). 

C. DELIVERY TERMS

We use the Port Express to deliver the product.

D. CHANGE OF ADDRESS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order. And we cannot cancel any order once it was placed. 

E. TRACKING

Once your order has been shipped from our warehouse, your order comes with a tracking number allowing you to track it until it is delivered to you. To track order contact us at support@aubstar.com.

F. IF PARCEL DAMAGES IN TRANSIT

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service as soon as possible.

Customer Service Mail: support@aubstar.com

G. RESTOCKING FEE 

No, we don't have any restocking FEE.

H. RETURN SHIPPING FEE

If any product is defective or damages in transit, customer have to bear no cost for returning item.

J. Tax

We do not impose any extra taxes. All taxes are already included in the product's price.